Our Services

Day Training

Residential Services

Supported Employment

Community Based Services

Transportation

Our Story

Milestones Services was born from lived experience. Our founder and CEO, Adonna Bass Wickliffe, is not only a seasoned advocate and executive - she’s also a mother to a child with significant special needs. Her journey into this field wasn’t just professional; it was personal. She saw firsthand the gaps in quality care, the need for stronger advocacy, and the urgency of building a system that truly respects and uplifts individuals with developmental and intellectual challenges.

Since 2009, Milestones has been helping children and adults reach their full potential socially, academically, and in quality of life. We believe in giving our clients a voice through education, community engagement, and meaningful employment. We support them in gaining independence, living in their own homes, and becoming respected members of their communities.

Adonna’s leadership extends beyond Milestones. She serves on the board of the Council on Developmental Disabilities, the board of directors for the Shoulder to Shoulder Foundation and served as a commissioner for the Commission for Children with Special Health Care Needs. These roles reflect her unwavering commitment to raising the bar not just for her own child, but for every individual facing physical, emotional, or health challenges.

At Milestones, we take our responsibility seriously. We tailor our services to each person’s unique needs, deliver with quality and compassion, and work every day to build a world where every individual is valued and respected. We’re honored by the trust families place in us and we hope to earn yours.

Empowering Every Step Toward Independent Living

Our Team

Referrals & Intake

Intake process overview

Eligibility criteria
(Medicaid waivers, private pay)

Downloadable packets
(FHP, ADT, etc.)

Connect With Us

How We Operate

Personalized care, rooted in compassion

We take time to understand each person’s goals, strengths, abilities and support needs—crafting care plans that reflect their unique journey.

Support that builds independence

From 24/7 residential care to flexible community-based services, we foster growth, confidence, and meaningful connection.

Quality care, wherever you call home

Our team delivers professional, heart-centered support in homes and communities—helping individuals thrive with dignity and purpose.

Contact Us